Contact information
Contact Information
Thank you for your interest in Aureon Medical.
Whether you have a question about our products, require a quotation, need assistance with an existing order or would like to discuss a potential partnership, our team is ready to assist you.
Registered Office
Aureon Medical GmbH i.G.
Feldmark 12B
46419 Isselburg
Germany
Please note that the above address is the registered office of Aureon Medical and is not a public showroom, retail location or visitor address. To ensure that we can provide the appropriate assistance, visits are available by appointment only.
Contact Details
You can contact Aureon Medical by email for all enquiries regarding products, quotations, orders, partnerships or general business information.
Website
Commercial Register
Aureon Medical GmbH is currently in formation (GmbH i.G.).
Register Court
[Commercial Register Court]
Commercial Register Number
[HRB Registration Number]
The Commercial Register information will be updated immediately after the company has been officially registered.
VAT Identification Number
VAT Identification Number pursuant to § 27a German Value Added Tax Act
[VAT Identification Number]
This information will be updated as soon as the VAT Identification Number has been issued by the German tax authorities.
Business Hours
Our standard business hours are Monday through Friday from 09:00 to 17:00 Central European Time (CET).
Requests received outside these hours will be answered as soon as possible during the next business day.
Customer Support
For general enquiries, sales questions, quotations, order support, technical assistance and business partnerships, please contact:
Returns
To ensure that every return is handled correctly and efficiently, products may not be returned without prior authorization.
Before sending any product to Aureon Medical, please contact us at info@aureonmedical.com. Our team will provide the appropriate return instructions and, where applicable, a Return Merchandise Authorization (RMA) procedure.
Response Time
Aureon Medical aims to respond to all enquiries as quickly as possible. Most emails are answered within one to two business days, although response times may vary depending on the complexity of the request.
We appreciate your patience and look forward to assisting you.
